# Backup SLAs

Backup SLAs policy allows you to configure the following settings:

* Set backup retention in day(s), month(s), year(s)
* Number of protected item(s) or file(s) versions
* Select the desired backup destination
* Protected Microsoft 365 services (SLA):
  * Exchange Online Mailboxes
  * Exchange Online Archives
  * Exchange Online Calendars
  * Exchange Online Contacts
  * OneDrive for Business
  * User Chats
  * Sharepoint Online
  * Microsoft Teams

If you need to add organization user(s) or site(s)to the policy go to Users, Groups, Sites, or Teams Tabs and select required instances.

{% hint style="info" %}
**Note:** There must be at least one Backup SLAs policy on Storware Backup & Recovery server to do a backup.
{% endhint %}

Use `Create` button to create a [new policy](https://docs.storware.eu/backup-and-recovery-71/administration/cloud/backup-slas/policies).

![](https://content.gitbook.com/content/pLZqcHnyZSrAssyuc8UU/blobs/a6rZ00Q04G6Y5Oi3ps92/administration-cloud-backup_slas_1.png)