> For the complete documentation index, see [llms.txt](https://docs.storware.eu/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.storware.eu/70/administration/cloud/backup-slas.md).

# Backup SLAs

Backup SLAs policy allows you to configure the following settings:

* Set backup retention in day(s), month(s), year(s)
* Number of protected item(s) or file(s) versions
* Select the desired backup destination
* Protected Microsoft 365 services (SLA):
  * Exchange Online Mailboxes
  * Exchange Online Archives
  * Exchange Online Calendars
  * Exchange Online Contacts
  * OneDrive for Business
  * User Chats
  * Sharepoint Online
  * Microsoft Teams

If you need to add organization user(s) or site(s)to the policy go to Users, Groups, Sites, or Teams Tabs and select required instances.

{% hint style="info" %}
**Note:** There must be at least one Backup SLAs policy on Storware Backup & Recovery server to do a backup.
{% endhint %}

Use `Create` button to create a [new policy](/70/administration/cloud/backup-slas/policies.md).

![](/files/XXiUB3gS1vneoRSD3MKp)